Regarding Domain Designation
● After submitting your online application, you will receive an automated reply email with your "reception number".
＊ If there is no information to you, please contact us at the address written below.
＊ If the domain is blocked, please set your email to receive emails from "@fujikyu-travel.co.jp".
After Application Completed
● Please complete the payment process. Click the "Proceed to Payment" or "Payment" button displayed on the application completion screen to proceed.
＊ You can also complete the payment process from My Page.
Payment
● If you have not yet completed the payment process,【
here（My page）】
● Credit Card: Once the payment succeeds, the payment information on My Page will be marked as "Deposited".
＊ Registration for the identity authentication service (3D Secure) is required.
＊ Supported payment brands: Visa, Mastercard, JCB, American Express.
● PayPay: Once the payment succeeds, the payment information on My Page will be marked as "Deposited".
● Convenience store: You can issue a payment number only once by pressing the payment button. After it is issued, you will receive payment instructions via an email. Once payment is complete, the payment information on your My Page will be marked as "Deposited". You can check the payment method at the URL below.
Lawson：
https://www.fujikyu-travel.co.jp/method/pay_lawson.html
Ministop：
https://www.fujikyu-travel.co.jp/method/pay_ministop.html
Familymart：
https://www.fujikyu-travel.co.jp/method/pay_family.html
Seicomart：
https://www.fujikyu-travel.co.jp/method/pay_seico.html
Daily Yamazaki：
https://www.fujikyu-travel.co.jp/method/pay_daily.html
Please be sure to check the due date of the payment. If the due date is passed, your application will be automatically canceled.
| The due date of the payment after application is completed |
| More than five days before departure |
By in two days |
| 4～2 days before departure |
By the next day |
| The previous day of departure |
until the end of the day （23：59） |
| The day of departure |
Within 60 minutes |
【Obtain the 『Final itinerary』】
● You can obtain the final itinerary【
here（My page）】
● After payment, you can see the final itinearary from
14 days before departure.
● Please make sure that you can show it on the day by downloading it in advance.
【How to use the 『Final itinerary』 on the day】
● When you get on to a taxi, please show it to a driver.
【Obtain the 『Tear-off ticket』】
● You can obtain the tear-off ticket【
here（My page）】
● After payment, you can see the tear-off ticket from
14 days before departure.
【How to use the 『Tear-off ticket』on the day】
● Please show it at the ticket counter of Snow park Yeti.
【In the case you cannot pay or obtain your ticket】
● If you cannot log in to your My page：A registered mail address and a password are needed to log in. If you forget your password, please reissue it from
Log in page.
● If you cannot pay by cards or paypay：The payment botton may be hidden to prevent double paying when the payment is interrupted. Please tell us in that case with the address written below.
● If you cannot pay at a convenience store：Payment number is shown on the WEB (once), or a mail sent to you after issuing the number. Please contact us if you don't know it with the address written below.
● If your ticket isn't shown on the screen：If it happens even if you push the final itinerary botton,①redo later ②change the blowser and phone. Still not solved, please contact us with the address written below.
Cancellation
● We ask cancellation fee if you change itinerary for your own reasons.
● Change of departure date, contents, and so on is not possible. If you want to do that, you have to cancel the whole reservation and reserve again.
● Change of number also might be refused depends on plans.
【Cancellation fee】
● We ask cancellation fee below when you cancel your reservation for your own reasons.
| Day of cancellation |
～11th day |
10th～8th day |
7th～2nd day |
The previous day of departure |
※1 |
※2 |
| Cancellation fee |
Free |
20% |
30% |
40% |
50% |
100% |
※1：The day of departure（until departure）
※2：After the trip started or no show without contact
＊ It starts to count from the previous day of departure.
【Refund】
● If you have paid by a card, we refund through a card company.
● If you have paid by PayPay, we refund to your PayPay account.
● If you have paid at a convenience store, we refund using "Cash post service".
＊Additional commission is charged（360～410yen per reservation）.
＊We introduce by a mail within 3 business days (except Sat., Sun., holidays).
